See below for instructions on howto return your lightsto StarkLED. Those familiar with the process can skip directlyto DIRECT RMA.
Review StarkLED Warranty Policies
Please review these documentsto determine if your problem is covered by your warranty.
Troubleshoot your product
Tryto diagnose the problem. Select the appropriate link belowto begin troubleshooting.
Complete a Return Merchandise Authorization (RMA)
If you has determined that your product is defective, you may start the Return Merchandise Authorization (RMA) process.
Please have the following information ready.
- Model number
- Serial number
- Contact Information
- Support Ticket Number
Pack, ship and track
Please review our shipping guidelines before packing and sending your product.