See below for instructions on how to return your lights to StarkLED. Those familiar with the process can skip directly to DIRECT RMA.

Review StarkLED Warranty Policies

Please review these documents to determine if your problem is covered by your warranty.

• Limited Consumer Warranty Statement
• E-Commerce & RMA Terms

Troubleshoot your product

Try to diagnose the problem. Select the appropriate link below to begin troubleshooting.

• Knowledge Base
• Contact StarkLED

 Complete a Return Merchandise Authorization (RMA)

If you has determined that your product is defective, you may start the Return Merchandise Authorization (RMA) process.

Please have the following information ready.

1. Model number
2. Serial number
3. Contact Information
4. Support Ticket Number

BEGIN A RETURN

Pack, ship and track

Please review our shipping guidelines before packing and sending your product.

• SHIPPING POLICY
• Check RMA Status